Returns & Shipping policy

Return and Shipping Policy

Shipping Policy

Shipping Processing Time

• All orders are processed within 1-3 business days.

• Orders are not shipped or delivered on weekends or holidays.

Shipping Rates and Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• Estimated delivery time:

• Standard Shipping: 5-10 business days

• Express Shipping: 2-5 business days

Note: Delivery delays can occasionally occur due to unforeseen circumstances.

Shipment Confirmation and Order Tracking

• You will receive a shipment confirmation email with tracking information once your order has shipped.

International Shipping

• We currently ship to select countries. International shipping times vary depending on the destination and shipping method selected.

• Customs, duties, and taxes are the buyer’s responsibility.

Return Policy

Returns

We accept returns within 30 days of purchase. To be eligible for a return:

1. The item must be unused and in the same condition that you received it.

2. It must be in the original packaging.

To initiate a return, please contact us at [your email] with your order details.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, the refund will be processed to your original payment method within 5-7 business days.

Exchanges

If you need to exchange an item, contact us at contact@ ningbo.com]. Exchanges are subject to product availability.

Return Shipping

• Customers are responsible for paying return shipping costs.

• We recommend using a trackable shipping service to ensure we receive your returned item.

For questions related to shipping or returns, please contact us:

• Email: [contact@ningbo.com]

• Phone: +8497332165